TRIPLE E TRAINING HOLDINGS

Effective communication is important in the growth and development of any business. Business communication in South Africa comes with its own unique complexities as the different languages and cultures in the country must be taken into consideration. You can improve your communication skills as well as those of your employee by offering a basic communication course in your company. You will learn how to greet correctly in a variety of languages as well as what may be considered and insults or compliments in certain cultures. The English language is used greatly in the business community around the world and enhancing vocabulary, spelling and grammar must also play a role in advancing communication skills.

Adult basic communication training is not just about teaching people a language. Although the course is aimed at teaching English as well as greetings in South Africa’s other official languages, other important skills are passed on in the process. These skills include proper communication in the work place. It will enable a learner to better interact with his or her work colleagues at work. The learner will also learn skills on how to best address and speak to clients and other people that may be entering the business premises. They will also learn about reporting structures within the company and learn to understand how the company functions.

It is important to communicate the human resources policies of your company to your employees. These policies address issues such how an employee should behave in the workplace. Dress code, language, hygiene and conduct are some of the key focus points that are dealt with in human resources policies. You can hold seminars for your employees to impart the policies to them as well as make them aware of the need for the policies within your company. A policy and procedures document can be presented to each employee so that they have all the details in black and white for them to refer to should an issue ever arise.

As important as it is for your employees to offer your clients and business partner’s great service, it is imperative that they are able to interact well with each other within the work environment. Communication skills courses can help your employees attain the highest level of understanding how your company functions and the lines of communication that they must follow in various situations. For instance, taking a customer complaint to the human resources will waste time and not result in the complaint being resolved, whereas the first stop for an employee complaint is the human resources department. Give your employees the necessary communication skills so that they can better function as a team.

Being able to converse well in the English language does not necessarily mean that you and your employees have the necessary business communications skills needed in a multi-lingual and multi-cultural country such as South Africa. You may inadvertently insult a person with whom you wish to establish a business relationship and harm any negotiations before they have even begun. An Adult Basic Education and Training course will be able to assist you in greeting people in a variety of South African Languages as well as offer you some basic knowledge regarding their cultures. This will give you foot up against your competitors and ensure that you get business where before you may not have had a chance.

There are several key issues in business management, especially in small or medium sized companies that require more time and planning than most individuals are willing to commit to. These issues, no matter how frivolous they might seem each play major a role in the eventual success of you company. Some of these factors include choosing the location for your company that will benefit your customer flow, recruiting efficient and competent staff and how to effectively incorporate networking into your company.
ABET courses are designed to help you improve the communication skills and foundation blocks of your company, so your business management strategies can be handled with competence and adequacy. For more information on our ABET courses consult the professional services provided by TRIPLE E HOLDINGS and contact us today.

Education on NQF1 level requires specific books and ABET learning materials. Triple e ensures that course attendees will have access to the appropriate ABET learning materials, structured specifically for the NQF1 level. The ABET learning materials for this level include workbooks, facilitation and portfolio building. ABET learning materials are available for all the levels right through the NQF4 and address all the main areas of learning including communication, languages, life orientation, sciences, mathematics, technology, and economic and management sciences. By using the appropriate ABET learning materials for each level we can ensure that learners will not have to purchase additional materials and thus save on stationary and book costs. This is important as many learners simply cannot afford add-on materials.

Apart from other African languages such as Tswana and Sotho Triple e also provides Zulu language courses at the workplace. The focus of the Zulu language courses is to provide Afrikaans and English speaking workers the conversational skills they need to communicate effectively with colleagues at the workplace. The Zulu language courses include from the very basics such as greetings and enquiring about well being as well as families to asking for directions, talking about shopping, and applying skills learned at the workplace. The Zulu language courses extend over 32 hours with assessments done of the language skills before commencing with the courses and also thereafter. Improve workplace communication with our Zulu language courses for the workplace.

A police officer, clerk, domestic worker, construction worker, and health worker will need to be able to write. Unfortunately many people have not finished school or even attended school at all. Others have done so, but still have not gained writing skills to communicate effectively. Triple e provides ABET basic writing training on NQF levels one to three ensuring that the learner gains the skills at the level required. Poorly written resumes, business letters, email communication, statements, and more create a bad impression. Your company’s image will be influenced if your workers cannot do the basic writing. The employer of the domestic employee will benefit if the employee can write and as such any employer will not only help their employees through basic writing training, but will also improve productivity and the image of their company by enrolling their employees in the ABET basic writing training as provided by Triple e.

We provide the ABET communication training at the workplace and at specific venues around the country. What does the communication training entail? Four levels of communication training are provided. The first level is a bridging phase where the learner is taught the basics of for instance, identifying the letters of the alphabet and learn to understand vowels as well as consonants. Structuring of sentences and basic grammar are taught. The next levels focus progressively on work done in grades 3 to 9 on school level, but with the focus on what the adult needs for effective communication. The communication training is focussed on the conveying of information and requesting thereof in a manner that is understandable. It is about information organization and applying the skill to writing, reading and speaking.