TRIPLE E TRAINING HOLDINGS

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Letter from the MD - July 2008

Growth = Challenge and Challenge = Growth

Triple e Training Holdings (PTY) Ltd has experienced exceptional growth over the last 10 years and we believe this is achieved because we have never lost sight of the true meaning of quality. Yes, like all organisations, growing at the rate we have over the last couple of years, we have faced the necessary challenges. But our growth has placed us in a secure position of being able to invest in Social Development Projects, improving many people's lives and growing many smaller enterprises around Triple e Training Holdings.

We have invested much in systems development and now are the proud owners of WECOZA. This is a system specially developed to assist us in managing learning projects, big or small. This helps us track and monitor various aspects of the learning process, such as;

• Attendance for the full duration of a ABET and Learnership Fundamentals Course
• Hours facilitated versus hours attended in class
• All learner personal details
• Progress Reports based on exactly what's happening in the class and performance against the required outcomes
• Learner Progression through all ABET and NQF 1 - 4 Levels
• National statistics for reporting on national contracts
• Management of our Facilitating Agents
• Quality Assurance of each class
• Facilitating Agents' Training and Assessment
• 360 Degree view of Facilitating agents' Performance
• Compliance with National Learners Database Standards

This is a much summarized view of a very powerful system the development of which has spanned over the last 3 years. We believe the final completion of the whole system will take another 3 years. Six years sounds like a long time, but we believe in developing this while implementing all our programmes. In this way we make sure that every aspect of training is covered in the process. What makes this project even more exciting is that we have implemented a Data Centre at the West Rand Association for the Physically Disabled. Monthly reports are captured by a combination of able and disabled people, creating an exciting environment for our Social Development Goals.

It may sound funny to start this letter with IT Systems, but we have invested a major portion of our efforts in designing and developing this to gear ourselves for exceptional growth, and exceptional quality of our delivery in the next 5 years in Triple e Training Holdings (PTY) Ltd. We have been approached by a few providers about our system and are considering managing this side of the projects for them.

ABET remains our fundamental focus point and we strive every day to provide better service and quality to serve customers across South Africa and also outside our borders. We implemented projects in Dubai, Mozambique, Botswana and Namibia and are in discussion with other organizations in and outside of Africa.

Learnerships, specifically the fundamentals, also enjoy a big focus in Triple e Training Holdings and we deliver for numerous companies and organisations across all industries. As with our ABET materials we supply materials for many smaller providers and will continue proving excellent product for industry.

We provide more than 2 000 000 learner hours of training per annum to more than 600 companies in South Africa. We supply more than a 2000 reports to customers monthly and some weekly. We have a database of more than a 1000 trained facilitating agents and utilize anything between 40 - 60% of this database on a monthly basis.

We have one of the best materials development teams in South Africa, headed by Sharon Blignaut, Sharon is renowned in this industry for learner-focused, down-to-earth and current Learner Materials. Much of the material is developed exclusively for SETA's. We still focus our learning on the learner and we research our materials frequently to ensure that we provide the current, relevant "living" learning.

Joe Clack looks after our finances and ensures that Triple e Training Holdings remains a smooth operation, meeting our strict investment targets and risk management. Investment in Triple e Training Holdings is done organically and we fund all our investments and projects. We adhere to a strict policy of maintaining liquidity in Triple e Training Holdings, ensuring endurance through the tougher times.

Paula Whitaker heads up our Business Development and Compliance. She liaises and reports in line with SETA requirements and our Accreditation Body, the Umalusi Council, and the Department of Education. She deals with numerous SETA's to ensure that we provide our customers with the correct product and programme that meets the required standards.

We have 3 alternate directors: Samson Baloyi, Tamara Ngqase and Denis Van der Merwe who work full-time for the company and look after Sales, and Branding. Triple e Training Holding's Top Management Structure boasts with a combined tally of over a 100 years of experience in the Training and Development industry.

Broad Based Black Economic Empowerment play a major part in Triple e Training Holdings and we rate currently as a BBBEE Level 2 Contributor and have exceeded our BBBEE targets year on year since 2005.

There are numerous challenges with regards to Education and Training in South Africa but we play a fundamental role in delivering Quality Education to South Africans. Playing our part in filling the Skills Gap. We do not see these as challenges but opportunities for Growth, Growth for our company, growth for the learners, growth for our facilitating agents, growth for our customers and best of all growth for South Africa.

We are excited about the present and the future and believe we are geared to grow at the same pace and with the same grace that our past has showed us. Thank you to our valued clients for putting faith in our programmes and ultimately assisting in our growth.

We educate and empower South Africa!

Lance Clack
Managing Director : Triple e Training Holdings (Pty) Ltd